Chat with your customers and website visitors right from your mobile.
AsisteClick.com for iOS allows you to receive chat requests from your customers when they are visiting your website while you are on the go.
FEATURES
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- Receive chats on your mobile when you are on the go
- Automatically receive chats on your desktop when you are logged in on AsisteClick for Web
- Get notifications for each incoming chat request with a distinctive sound alert
- Use shortcuts to quickly respond to common questions
- Tag chats for better classification
- Take a look at some key stats
- Setup your calendar with flexible hours on when you can receive chat alerts
- Read previous chat history
- The app is ready to receive chat requests even if you close it
- Chat with other teammates and work collaboratively to resolve customer issues.
- Create team projects to discuss issues.
- Integrate your customer support email and convert emails into tickets in a shared inbox where any agent can reply.
- Convert chats into tickets for ongoing customer support.
- Multichannel customer support (web, Twitter and Facebook Messenger).
If you need help there is an in-app support section to chat with us right from the app. Also, you can reach us at [email protected].